Support and wellbeing

CECS Support Services

CECS Student Services are here to provide support to students throughout the life of their degree on everything including:

  • enrolment and academic advice
  • understanding university procedures
  • exams and results; and
  • ensuring you are on track to graduate.

If you have any questions please come and see the friendly staff in CECS Student Services, we would love to meet you and help you through your journey at ANU.


You can drop in to our virtual front counter between 3-4pm (AEST) on Monday, Tuesday, Thursday and Friday

Or visit us at our in-person front counter on Monday, Tuesday, Thursday & Friday between 10am–4pm (AEST)

  • In-person front counter: CSIT Building #108 – Level 2 South Wing 

Both our physical and virtual front counter consultations are generally 5-10 minutes long. However, we do recognise that there are some circumstances (e.g. complex or sensitive enquiries, complaints, study-plan/degree checking, etc.) that require a longer consultation with an advisor. If you have a complicated question that you'd like to discuss with one of our advisors, please book an appointment. 

CECS student adviser appointment booking system:


CECS-specific information for students impacted by COVID-19 travel restrictions

We are still in the midst of the COVID-19 pandemic but ANU can continue to operate successfully if we all behave in a COVID-safe way.

More information: ANU COVID-19 advice

Semester 2 2021 enrolments

We invite all of our impacted students to enrol through ISIS in any of the courses currently labelled as accessible for off-campus students. Enrolment is subject to the usual prerequisites and permissions.

We understand that some students would rather defer their studies for the semester, and the University will assist with this process. You may also wish to enrol part-time (fewer than 24 units) this semester, which is also ok.

If you decide to join us this semester, you must be prepared and able to engage with your courses as if you would be here on campus, meaning right from Week 1 (latest Monday Week 2). We will try to make your experience as enjoyable as possible, however, the experience will be different to what you are used to and there are multiple factors beyond our control. These particularly involve your local hardware, your internet connectivity and bandwidth, and ability to install some software. Should you find that these barriers limit your ability to engage with the course, the university has provided information about options to withdraw without penalty. Information about this can be found on the ‘Staff and Student Updates’ link on the ANU COVID-19 advice page.

For courses that require specific hardware (beyond your laptop for example), you will need to make sure that this hardware is accessible for you in reasonable time for the start of the laboratories. Many courses will require you to use specific software. Make sure this software works on your computer, and you have the skills to install it. For more information about specific hardware or software requirements, please check the specific course pages for further details. Note that there may be some delay before these course sites have been updated with this information.

Supplementary and deferred exams

If you are outside of Australia and therefore unable to sit for supplementary or deferred exams in Week 1 of Semester 1, you will be able to continue your studies. You can request a permission code to progress to later courses offered in Semester 1. See the permission code request form. If you have trouble accessing/using this form, please feel free to send us an email. Students will be expected to sit their supplementary or deferred exams at a later date.

Non-CECS courses

We appreciate that there may be some non-CECS courses that you need to enrol into for your first semester. You can find these on the published University site. Please note that some Colleges were unable to offer some of their courses for off-shore students. If you are impacted by this, please let us know and we can look at alternative options.

Student support and wellbeing services

ANU has a number of health, safety, and wellbeing initiatives to support you while you study. 

  • Academic Skills and Learning Centre - Whether you are a first year student, a PhD student or somewhere in between, you need to make your own decisions about how you learn and manage your workload. Here you will find people and information to help you do this effectively.
  • ANU Health Service - For medical assistance
  • ANU Counselling Centre - Free and confidential counselling service for students
  • ANU Careers Centre
  • ANU Access & Inclusion -  Assist students who have a disability, medical condition or who are recognised primary carers of a person with a disability to participate fully in their program of study by providing advice, supports and adjustments that minimise the impact of disability in education.
  • Respectful Relationships - knowing our values, understanding consent and boundaries, and finding help and support if you have been assaulted or harassed.

Student associations

There are over 150 ANU clubs and societies; with sports, cultural activity, and social communities ready and waiting for you. This includes:

First year students

Set4ANU program - SET4ANU is a free orientation program designed to assist new students make the transition to life at ANU. Students who sign up for the program are assigned a later year student volunteer (called Orientation Leaders) who will help ease you into your first few weeks of life at ANU.

Fifty50 First Year Mentoring Program - The Fifty50 First Year Mentoring Program aims to support first year students studying STEM degrees by providing mentorship, assistance and networking opportunities. Upon joining the program, you will be paired with a like-minded later-year mentor who will be able to share their university experiences with you and provide you with support and advice so that you can get the most out of your studies. As well meetings with your mentor, the program includes a number of events and support through our new online mentoring platform. Fifty50’s goal is to foster an equitable culture in STEM at the ANU that is inclusive of all students, regardless of gender. Check out the Fifty50 Facebook page to sign up and find out more!

Residential and campus communities - ANU offers a broad range of accommodation choices for students, within a diverse and vibrant community.



Updated:  10 August 2021/Responsible Officer:  Head of School/Page Contact:  CECS Marketing